|Asterism Travels & Tours - Myanmar||Payment terms, conditions, cancellation policies, etc.|
At the end of discussion and design process we will eventually reach the final tour program. At this time with the instruction of clients we will begin booking of hotels, flight seats and so on for the trip. When you book we will need to know full names (family names in capital letters), gender, nationality, passport number, age of each people. For the high season (October to March) booking should be done more than one month ahead.
Once we have received confirmation from flight seats and hotel rooms we will need payment. Depending on the situation we may ask for some percentage down payment or full payment. Bank wire charges at your side shall be paid yourselves. The rest if any shall be paid in Yangon in US$ cash.
Cancellation policy largely depends on the cancellation policies of service providers we use for your tour. Since the airlines and the various hotels have different policies, we will mention the cancellation policy tour by tour when we finalise the program. Usually cancellation must be made more than 21 days before arrival to avoid any charges from the hotels. For the higher class international hotels and resorts at certain places the cancellation has to be made two or more months ahead.
We "Asterism Travels & Tours Co., Ltd." serves as an intermediary between providers of accommodations, transport services, guidance and other facilities.
Therefore we can not be held responsible for any loss, damage, injury, accident which may happen during these tours. Also additional expenses due to delay, accident, natural disaster, political unrest, etc. are to be born by the tourist. Due to the changing situation in various places, the tour prices can be changed without prior notice or even during the tour. Participating in our tour implies the tourist's acceptance of the above conditions.
Travel accident insurance
We recommend you to purchase travel accident insurance in your place since in Myanmar there is no reliable insurance company. For the tours in which we provide services in Thailand, Laos, Myanmar, etc. our office in Bangkok can purchase the insurance covering these countries.
NOTE: If you need to visit a hospital or clinic due to an accident you have to pay yourself. We will later claim the money for you using the receipts, according to the amount covered by the insurance policy.